Privacy Policy
Last Updated: [5/31/2025]
At Ayu Wellness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, book a session, subscribe to our newsletter, or engage with any of our services.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name, email address, and phone number
- Billing and payment information (processed securely via third-party services)
- Appointment details and service preferences
Automatically Collected Data:
- IP address
- Browser type
- Device information
- Website usage data via cookies and analytics tools
2. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Process payments securely
- Send email or SMS reminders and newsletters (with your permission)
- Improve our services and website experience
- Respond to inquiries and provide customer support
3. Third-Party Services
- We may share your data with trusted third-party platforms to support our operations.
These services only receive the data necessary for them to perform their designated functions and are required to protect your information in accordance with their own privacy policies.
4. Cookies and Tracking
Our website uses cookies and similar technologies to improve functionality and analyze performance. By using our site, you agree to the use of cookies. You may disable cookies in your browser settings at any time, but some features of our website may not function properly as a result.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails and texts at any time
- Request a copy of the personal data we have about you
- Withdraw consent for data processing when applicable
To make any of these requests, please email us at gigi@ayuwellness.co.
6. Data Security
We take reasonable precautions to protect your personal information, including using secure platforms, encrypted payment processing, and limited internal access to sensitive data.
However, please note that no method of online transmission or electronic storage is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will delete it promptly.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Ayu Wellness
📧gigi@ayuwellness.co